The Right Service Providers Accessing The Right Customer-Tennis Players

Empowering General Guidelines

1.1 These General Guidelines serve as the authoritative framework, delineating the rights and obligations among visitors (referred to as “V”), customer-tennis players (referred to as “CTP”), customer-service providers (referred to as “CSP”), and Tennis Visionary, LLC (referred to as “Tennis Visionary”), concerning the use of its website and services.

1.2 In addition to this Guidance, the rights and obligations outlined in the preceding article are regulated by the Privacy Policy, the Terms and Conditions, the Code of Engagement, the General Services Purchase Agreement, and the Individual Purchase Agreement to which we refer.

Visitor (V)

2.1 Visitors utilize and explore the website for their individual needs.

2.2 Visitors are prohibited, without explicit written permission from Tennis Visionary, from duplicating any part of the website, replicating, or employing, in any manner, proprietary models or systems created by Tennis Visionary, whether patented or not (e.g., PTP Assessment, TPT Tester, TTPP Tournament Game). Violation of this guideline holds the offending party liable for any damage caused to Tennis Visionary.

Customer Tennis Player (CTP)

3.1 CTP is a registered customer of Tennis Visionary, a member of the Tennis Visionary DTE Community, and an acceptor of the Tennis Visionary Code of Engagement, having entered into a Purchase Agreement with Tennis Visionary.

3.2 CTPs, with less than one year of tenure, have access to the Tennis Visionary portal with all complimentary benefits, excluding the continuous monitoring-mentoring service reserved exclusively for CTPs with over one year of customer status.

3.3 CTPs, with over one year of customer status, enjoy access to the Tennis Visionary portal with all complimentary benefits, including the continuous monitoring-mentoring service reserved exclusively for those with customer status exceeding one year.

3.4 The pricing of purchased services for CTPs is determined based on the complexity of the requested/provided service, including the type of service (full or partial) and the required hours, contingent upon the player’s age/phase/stage of development.

3.5 To prevent circumvention of Tennis Visionary by customers, CTPs must promptly notify Tennis Visionary of any service agreement entered with SPC, including all service payments made to them. Notifications must be submitted through the Tennis Visionary portal via email or UPS-certified mail.

3.6 Violation of this rule fulfills a legal prerequisite outlined in these Guidelines and the Purchase Agreement, leading to the termination of agreements and the loss of CTP status.

3.7 Termination of the agreement or loss of CTP status does not absolve CTP’s obligation to remit payment for previously received services.

3.8 Before litigation, disputes between parties will be resolved through Tennis Visionary Arbitration involving two Judges, with each party providing one, and the Chair Judge appointed by the manager of Tennis Visionary Network of Qualified Service Providers. Decisions by Arbitration hold the authority of an agreement and are enforceable in court.

Customer-Service Provider (CSP)

4.1 CSP is a registered customer of Tennis Visionary, a member of the Tennis Visionary DTE Community, and an acceptor of the Tennis Visionary Code of Engagement, having entered into a Purchase Agreement with Tennis Visionary.

4.2 CSPs, with less than one year as business partners, website users, registered members of the Tennis Visionary Community, and acceptors of the Tennis Visionary Code of Engagement, with a General Services Purchase Agreement and/or an Individual Purchase Agreement with Tennis Visionary, have access to the Tennis Visionary portal with all complimentary benefits, excluding “service priority” for obtaining CTP leads, reserved exclusively for CSPs with over one year of customer status.

4.3 CSPs, with over one year as loyal business partners, website users, registered members of the Tennis Visionary Community, and acceptors of the Tennis Visionary Code of Engagement, with a General Service Purchase Agreement and/or an Individual Service Purchase Agreement with Tennis Visionary, have access to the Tennis Visionary portal with all complimentary benefits, including “service priority” for obtaining CTP leads, reserved exclusively for CSPs with over one year of customer status.

4.4 The pricing for purchased services charged to CSPs for the provided service (CTP leads) is determined as a commission of up to 8% of the amount that CSP charges to CTP for the service provided to them.

4.5 To prevent circumvention of Tennis Visionary by customers and clients, CSPs must immediately notify Tennis Visionary of any service agreement entered with CTP, including all service payments made to CSP, through the Tennis Visionary portal via email or UPS-certified mail.

4.6 Violation of this rule fulfills legal prerequisites outlined in these Guidelines and the Purchase Agreement, leading to the termination of agreements and the loss of CSP status.

4.7 Termination of the contract or loss of CSP status does not absolve CSP’s obligation to remit payment for previously received services.

4.8 Before litigation, disputes between parties will be resolved through Tennis Visionary Arbitration involving two Judges, with each party providing one, and the Chair Judge appointed by the manager of Tennis Visionary Network of Qualified Service Providers. Decisions by Arbitration hold the authority of an agreement and are enforceable in court.

Change of this Guideline

5.1 Tennis Visionary reserves the right to modify these Guidelines at its sole discretion. Users will be promptly notified of any material changes to these Guidelines. Users understand and agree that they will be deemed to have accepted the updated Guidelines if they continue to use the Service after the new Guidelines become effective.

Tennis Visionary is dedicated to the meticulous maintenance of the pivotal elements within the HPPD Project. These elements encompass tennis players and service providers, both integral community members reliant upon mutual collaboration to fulfill their respective interests. Consequently, we mandate that service professionals and tennis players, as esteemed community members, adhere to the following code of engagement values:

Promise I

Tennis Players: I, as a tennis player, pledge to embody and uphold the following characteristics.

Service Providers: I, as a service provider, am committed to engaging in business solely with tennis players who exhibit these esteemed characteristics:

• Tennis players who manifest a belief in their potential to ascend to high-performance levels.


• Tennis players are driven by the goal of attaining top high-performance status through adherence to progressive development models, world science-based principles, and industry best practices.


• Tennis players with an unwavering commitment to navigating the path and fulfilling the prerequisites outlined by the progressive development model, world science-based principles, and best practices.

Promise II

Service Providers: I, as a service provider, affirm a commitment to maintaining the following qualifications.

Tennis Players: I, as a tennis player, undertake to engage exclusively with service providers possessing the following qualifications:

• Academic education.


• Extensive experience.


• Distinguished achievements.


• A reputation attaining a minimum rating of 4+ stars on a scale of 1-5.

Working Attribute:

• Provision of services aligned with the LTAD and PDHPTP models, as well as industry best practices.


• Consistent delivery of services following specified qualifications.


• Refraining from providing services to HP players lacking one or more high-performance attributes.


• Promptly addressing and communicating concerns regarding the development of tennis players.

Promise III

I, as a tennis player, pledge involvement in the HPPD Project only when in optimal health and contentment.

I, as a service provider, dedicate involvement in the HPPD Project to enhance the well-being and contentment of tennis players.

Believe

We firmly believe that all participants engaged in the execution of the HPPD Project harbor both a professional and moral obligation to champion the cause of ethical and proficient tennis practices.

Commitment

Our commitment extends to exerting the utmost effort, both individually and collectively, to ensure that tennis is approached with the highest standards of excellence. This commitment applies to ourselves and to all stakeholders engaged in the execution of the HPPD Project.

“Good Member” Standard

We pledge to participate in the HPPD Project as exemplary “good members”: trustworthy, secure, and compliant with all Tennis Visionary rules, standards, policies, and agreements.